Why is this change happening?We wish to provide you with a current and robust email platform that will serve your needs into the future.
When is the migration happening?April 3rd, 2017, though you can make any necessary settings changes at any time.
How much storage will my new inbox have?10GB of storage.
Are there any daily sending limits?No, there are no limits.
What is the largest email message that I can send?Maximum sending/receiving message size is ~100 megabytes, however it is highly recommended that no message be sent larger than 1 or 2 megabytes to avoid creating problems with the recipient's mailbox or reading the message on a limited capacity device such as a smartphone. Services such as Dropbox are much better suited for file transfers.
How is my email going to be filtered for spam?Blue Valley Tele-Communications will be using the latest spam/phishing/virus scanning appliance offered by EdgeWave. You will receive daily digests with quarantined messages, and will be able to fully customize your spam filtering experience.
Will my email address change?No, your current email address with Blue Valley Tele-Communications will remain the same.
Will I lose any of my emails?No, you won't lose any of your sent or recieved emails.
Will I lose any of my contacts?No. Contact information will be transferred into your new Zimbra webmail contacts.
I don't use a Blue Valley Tele-Communications email address, do I need to do anything?If you are not using your @bluevalley.net email address then these changes will not affect you.
I have a forward set up on my @bluevalley.net account, will this get migrated?No. We are unable to pull forwarding data from the old servers, so any forward currently in place will need to be re-created after the migration. This can be done from within the Zimbra web interface.